Discountmugs.com is rated AAA + by the better business Bureau. you can click below to see our report.
Discountmugs.com ships approx. 500 personalized orders/day from shot glasses to travel mugs. This means we ship approx. 175,000 orders/year. There are times that personalized orders can be misprinted, misspelled, damaged in shipping………
In this case we work with our customers to redo & ship the orders at no charge.
Also we have over 99% approval rating on all ship orders.
Our customers can open a ticket in the event they have problems at
http://www.discountmugs.com/us/support-customer-service.php
our average ticket response time is approx 1-2 hours on weekdays.
Thanks
Steven
